Privacy Policy

April 30, 2021

Valtellina Golf, hereinafter referred to as the “Owner“, is concerned with the User’s privacy.

For this reason, we collect and use personal data only as necessary to provide products and services.

The User’s personal data include information such as:

  • First name
  • Address
  • Telephone number
  • Date of birth
  • Email address
  • Website address

The Privacy Policy adopted by the Owner is intended to describe how and what data is collected and how and why the Ownerr uses the User’s personal data. It also describes the options that the Owner offers to access, update or otherwise take control of the User’s personal data processed by the Owner
If at any time the user has questions about the Owner‘s policies or his rights described below, the user can contact the Ownerby writing to info@valtellinagolf.com. This inbox is actively monitored and managed so that the Ownercan offer an experience that inspires trust.

 

What information do we collect?

The Owner collects data in order to provide the best possible experience when using its Services. Many of what is considered to be personal data will be collected directly by the User when the User:

1. Create an account or purchase any of our Services (ex: billing information, including name, address, telephone);
2. Request assistance from the Owner ‘s customer service team (eg: telephone number);
3. Fill out and send a form on the site.

However, the Owner also collects additional information when providing the Services to the User in order to ensure the expected performance in an optimal way. These collection methods may not be obvious to the User, for this reason the Owner wishes to highlight and illustrate them in more detail below, in particular what they are (as they may vary over time) and how they work:

Account information is collected in association with the use of the Owner ‘s Services, such as requests for information and customer service requests and notes or details explaining what the User has requested and how the Owner has responded.

Cookies and similar technologies on our websites and mobile applications allow us to monitor the User’s browsing habits, the links clicked, the items purchased, the type of device and to collect various data, including analysis, on how use and interact with our Services. This allows the Owner to provide the User with a more relevant product offer, a better experience on the sites and mobile applications of the Owner and to collect, analyze and improve the performance of the Services of the Owner. The Owner also reserves the right to collect the User’s location (IP address) in order to be able to customize the Services offered. For more information and to find out how to manage the technologies we use, read the Owner ‘s cookie policy.

The data on the use of the Services are collected automatically when the User uses or interacts with the services of the Owner, including metadata, log-in files, cookies / device IDs and location information. This information includes specific data on the User’s interactions with the functions, contents and links (including those of third parties, such as social media plugins) contained in the Services: the Internet Protocol (IP) address, type and settings browser, the date and time of use of the Services, information on the configuration and browser plugins, language preferences and cookie data, information on the devices that access the Services, including the type of device, the operating system used , device settings, application IDs, unique device identifiers and error data.

 

How the owner uses the data.

We believe it is important to minimize the amount of data we collect and to limit its use and purpose only for the uses for which the User has granted us the authorization, to what is necessary to provide the Services that the User has purchased. or with which it interacts.

These uses include:

Provide, improve, update and enhance the Services that the Owner provides to the User. The Owner collects various information relating to the purchase, use and / or interactions of the User with the Services of the Owner. The owner uses this information to:

Improve and optimize the operation and performance of our Services (including the Owner’s websites and our mobile applications)
Diagnose problems and identify any security risks, errors or improvements to be made to the Services
Detect and prevent fraud and unauthorized uses of our Services and systems
Collection of aggregate statistics on the use of the Services
Understanding and analysis of how the User uses the Services of the Owner and which products and services are most relevant to the User.

Often, much of the data collected is aggregated or statistical data on how people use our Services, and is not linked to any personal data, but to the extent that it is personal data, or in which it is linked or traceable to the data. personal, we treat them accordingly.

Sharing with trusted third parties. We may share your personal data with affiliated companies within the Data Controller’s corporate group, with third parties with whom we have collaborated to allow the user to integrate their services into the Data Controller’s Services, and with third-party service providers of trust, if necessary, to allow them to provide services on behalf of the Data Controller, for example:

  • Credit card payment processing
  • Publication of advertisements
  • Conducting contests or surveys
  • Realization of demographic data analysis relating to the Services and customers of the Owner
  • Communicate with the User, for example by e-mail or by sending surveys

 

We share the User’s personal data only where necessary for third parties to provide the Services to users on our behalf, as necessary or requested. These third parties (and any subcontractors) are subject to very strict terms and conditions for the processing of data and may not use, share or store the User’s personal data for purposes other than those provided (or without the User’s consent) .

Communications with the User. The Owner reserves the right to contact the User directly or through a third-party service provider in relation to the products and services of the Owner to which the User has registered or purchased, without it being necessary to provide communications relating to the service or transaction. The Owner also reserves the right to contact the User with offers for additional services that he deems the User may find useful, provided that the User has given his consent to the Owner or that they are permitted based on legitimate interests. These contacts can include:

  • E-mail
  • Text messages (SMS)
  • Telephone calls

 

The user can also update the registration preferences relating to the receipt of communications from us and / or our partners by writing to: info@valtellinagolf.com.
If the User believes that someone has provided his personal data to the Owner and wishes to request that they be removed from the Owner ‘s database, please contact the Owner  at info@valtellinagolf.com.

Transfer of personal data abroad. If the User uses the service from a country other than that in which the Controller’s servers are located, communications with the Controller may involve the transfer of personal data across national borders. In this case, the User’s personal data are managed in accordance with this Privacy Policy.

Compliance with requests under the law or regulations or from law enforcement agencies. The Owner collaborates with officials of public bodies and law enforcement and private entities in order to ensure the application and compliance with the law. The Owner will disclose any information about you to government or law enforcement officials to prevent or stop activities that the Owner considers illegal or immoral.

To the maximum extent permitted by the laws in force, the measures reasonably necessary to inform the user will be taken in the event that the Owner is required to provide the user’s personal data to third parties in the context of legal proceedings.

Web data analysis. We use various web data analysis tools provided by service partners such as Google Analytics, to collect information on the User’s interactions with our website or our mobile applications, for example, the pages visited, the time dedicated to each page, the operating system and web browser used and network and IP information. We use the information obtained through these tools to improve the Services provided. These tools insert persistent cookies in the User’s browser to identify him as a unique user the next time he visits our website. Each cookie cannot be used by others other than the service provider (eg: Google for Google Analytics).
Third Party Websites. the website and the applications for mobile devices of the owner contain links to third-party websites. The Owner is not responsible for the privacy policies or the contents of third party sites. Please read the privacy policy of the websites you visit.

The Owner is responsible for the processing of personal data received. In certain situations, the Owner may be asked to disclose personal data in response to requests from public authorities, including requests relating to national security or law enforcement.

 

How the User can access, update or delete their data.

The user can request the display, updating or deletion of their data at any time by writing to info@valtellinagolf.com.

If the User makes a request to delete his personal data and such data is necessary for the products or Services purchased by the User, the request will be satisfied only if such data are no longer necessary for the Services purchased or are no longer required for the legitimate business objectives of the Owner or to satisfy legal or contractual requirements regarding data retention.

How we keep safe, memorize and keep User data.

The Data Controller follows generally accepted standards for storing and protecting the personal data it collects, both during transmission and once received and stored, and this includes the use of encryption where necessary.

The Data Controller retains personal data only for the time necessary to provide the requested Services and subsequently for a series of legitimate legal or commercial purposes. These can include retention periods:

by virtue of legal, contractual or similar obligations applicable to our commercial activity;
to protect, resolve, defend or enforce the legal / contractual rights of the Data Controller;
to maintain a precise and accurate record of financial and commercial activities.

If the User has questions about the security or storage of his personal data, he can contact the Data Controller at info@valtellinagolf.com.

Age restrictions.

The Controller’s services are available for purchase only to users over 18 years of age. The services of the Owner are not addressed or designed to be used or to solicit the interest of those under the age of 18. If the User knows or has reason to believe that someone under the age of 18 has provided the Data Controller with personal data, please contact us.

Changes to the Data Controller’s Privacy Policy.

The Owner reserves the right to modify this Privacy Policy at any time. If you decide to change the Privacy Policy, Owner will publish these changes in the Privacy Policy and at any point it deems appropriate, so that the user is informed about the data collected, the relative methods of use and the circumstances in which they are disclosed. if applicable. Any substantial changes to this Privacy Policy will be made known to users in this document, by e-mail or through a notification on the home page at least thirty (30) days before the changes are implemented.

Contact details.

For questions, concerns or complaints about our Privacy Policy, our practices or our Services, you can contact us by email at info@valtellinagolf.com.

 

We will respond to all requests, questions or concerns within thirty (30) days.

Policy drawn up by Valtellina Golf and updated to 30.04.2021.